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Shipping Policy

A legal disclaimer

Effective Date: 4/12/2025


Thank you for shopping with [Your Website Name]! We take great care to ensure that your fine jewelry is delivered securely and promptly. Please review our shipping policy for details about processing times, shipping methods, costs, and other important information.

1. Processing Time

  • Order Processing: All orders are processed within 1 business day after payment is confirmed. Custom or made-to-order pieces may require additional time, which will be communicated during checkout.

  • Business Days: Orders are processed Monday through Friday, excluding holidays. Orders placed on weekends or holidays will begin processing on the next business day.

2. Shipping Methods & Delivery Times

We offer the following shipping options:

  • Standard Shipping: Estimated delivery within 5–7 business days.

  • Expedited Shipping: Estimated delivery within 2–3 business days.

  • Overnight Shipping: Estimated delivery within 1 business day (for orders placed before 12 PM EST).

Delivery times may vary based on your location and the selected shipping method. Please note that these times are estimates and not guaranteed.

3. Shipping Costs

Shipping costs are calculated at checkout based on the selected shipping method and destination. We may offer free shipping promotions on orders over a certain amount—check our homepage or promotions page for details.

4. International Shipping

We ship to select international destinations. Please note:

  • Delivery times for international orders may vary depending on customs clearance processes in your country.

  • Customers are responsible for any customs duties, taxes, or fees imposed by their country of residence.

  • For more information about international shipping availability, please contact us at gina@gmariejewelers.com.

5. Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information. You can use this tracking number to monitor the status of your shipment through the carrier's website.

6. Packaging & Insurance

  • All jewelry is carefully packaged in secure and elegant packaging to ensure it arrives in perfect condition.

  • To provide peace of mind, we insure all shipments for their full value during transit.

7. Lost or Damaged Shipments

While we take every precaution to ensure safe delivery, we understand that issues can occur during transit:

  • If your package is lost or damaged during shipping, please contact us immediately at [Your Contact Email or Phone Number].

  • Claims for lost or damaged items must be reported within 7 days of receiving your shipment.

8. Incorrect Addresses

Please ensure that your shipping address is accurate when placing your order. We are not responsible for delays or lost shipments caused by incorrect or incomplete addresses. If you notice an error in your address after placing an order, contact us immediately at gina@gmariejewelers.com.

9. Delays

While we strive to meet all estimated delivery times, delays may occur due to unforeseen circumstances such as weather conditions, carrier delays, or customs processing (for international orders). We appreciate your patience and understanding in such cases.

10. Contact Us

If you have any questions about our shipping policy or need assistance with your order, please contact us:
 

G. Marie Jewelers
gina@gmariejewelers.com

716-392-4471

 

We value your trust and are committed to providing a seamless shopping experience from start to finish. Thank you for choosing G. Marie Jewelers!

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